Welcome to Women in CX Community

What is Women in CX?

Women in CX is the world's first online membership community for women working in and around the fields of customer experience and technology.

We've been bringing women from around the globe together since 2021 to network, over-come shared challenges and amplify their voices.

Why join Women in CX?

Working in Customer Experience can feel lonely at times. We’re often single-handedly trying to change the way that organisations think about customers, influence the priorities of senior stakeholders and unlike any other department or function, continually tasked to prove ROI.

For women, despite being great at what we do, it's easy for our confidence to get knocked and to end up feeling like an imposter.

Perhaps you feel like you aren’t making enough progress with your CX objectives, are unsure what your next move looks like or maybe you’re struggling to achieve your goals and career ambitions – all the while trying to balance your personal and professional life -

You’re not alone.

In the increasingly fast-paced, technology-driven, and complex operating environments that we practice in, there is no one-size-fits-all approach. No silver bullet that will solve all of your problems and no single framework that will ensure CX success. There’s no copy-and-paste way to make the perfect career decision or a universal way to overcome the limitations of systemic gender bias.

That’s why we built the Women in CX community. A safe place for women from diverse backgrounds to come together and support one another. By harnessing the power of female collaboration, sharing our challenges and experiences, and learning from one another, we can achieve so much more than we could alone.

Not to mention the value-packed, exclusive resources we have waiting for you.

Member Benefits

Discover a vibrant community comprising women in CX and technology eager to support you and your ambitions

Learn best practices, find practical solutions, and navigate challenges with the help of women who have overcome the same barriers

Explore exclusive content and be inspired to up your game through leading-edge CX/EX thinking

Connect, network, and be inspired by female experts and practitioners from around the world

No sales pitches, vendor presentations, or pushing towards consultants’ frameworks or methodologies, just 100% inclusive, courageous, collaborative, authentic and audacious content.

What's included?

✓ Partake in regular masterclasses and learn from other female practitioners and experts

✓ Opportunities to share case studies and help others benefit from your experience

✓ Access 100+ hours of on-demand replays and learning materials to help you upskill

✓ Attend monthly online networking events and expand your professional network

✓ Find solutions to your biggest CX challenges by asking questions on our digital platform

✓ Join the Women in CX mentoring scheme and find support from an experienced mentor

Our Social Pricing & Scholarship Model

We offer social pricing to ensure that social and economic barriers are removed for those living in developing countries and working in the third sector. Regular Academy members paying full price support those in need of equity.

Academy Membership with social pricing

£29.99/Month OR £329.99/Year

✓ Developing country

✓ Work for a charity organisation

We also offer a limited number of 3-month scholarships for women out of work who are in need of a supportive community to get them back on their feet.

Academy Membership with scholarship

3 Months for Free

THEN £29.99/Month OR £329.99/Year

✓ Unemployed

✓ Not self-employed